Social media in a crisis, the new news cycle

February 21, 2011

This article originally appeared in my Postmedia News column on social media. Much has been written about crisis communications and social media. Pundits such as Brian Solis of briansolis.com, Maggie Fox of socialmediagroup. com, Scott Monty of ScottMonty.com and others have waxed eloquent on the new immediacy of crisis communications. Crises such as the Motrin […]


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